Rental Terms & Conditions
1. Payment
Full payment (100%) is required at the time of booking to confirm the reservation. No booking shall be considered confirmed until payment has been received in full.
2. Insurance
No travel, medical, theft, or damage insurance is included in the rental. The Customer assumes full responsibility for the bicycle and is advised to obtain appropriate insurance coverage independently.
3. Pick-Up Location
All bicycles must be collected from:
Carrer de la Força 25, 17004, Girona, Spain
4. Identification
5. Rental Period & Late Returns
The bicycle must be returned within the agreed rental period.
Late returns will incur the following charges:
- €10 per hour (or part thereof)
- €100 per full day
Guava Bikes reserves the right to charge these fees to the original payment method.
6. Responsibility for Damage
The Customer is fully responsible for the bicycle and any equipment for the entire duration of the rental period.
All costs arising from damage, misuse, or loss of components—including repairs and replacements—will be charged to the Customer.
7. Theft & Loss
In the event of theft or loss, the Customer is liable for the full replacement value of the bicycle and any included equipment.
The Customer agrees to take all reasonable precautions to prevent theft or damage, including:
- Securing the bicycle with a lock when unattended
- Storing the bicycle in a secure location
- Not leaving the bicycle on balconies or in unsecured areas
Failure to follow these precautions may be considered negligent.
8. Authorized Use
The bicycle and all equipment provided may only be used by the individual named in the rental agreement. The Customer shall not lend, transfer, or permit use of the bicycle or equipment by any third party under any circumstances.
9. General Use
The Customer agrees to use the bicycle responsibly, in a safe manner, and in compliance with all applicable laws and regulations. The bicycle must not be used for racing, competitions, or any unlawful activity.