When can I pick up and drop off my bike?
You can pick up your rental bike during the day and time slot you selected. Sometimes we can have it ready the afternoon before your pickup date, but contact us first to make sure!
On Sundays and Mondays the shop is closed, so if you need to drop it off on one of these days, please contact us and let us know in advance.
What tools and accessories come with the rental bike?
All bikes come equipped with a mini tool, a spare inner tube, bottle cages, a GPS mount, and flat pedals. If you need a different type of pedals or a GPS, these can be added as extra accessories.
Shoes and helmets are not provided by Guava Bikes.
Are the bikes insured?
While we maintain our bikes, renters are liable for damage or theft during their rental period. We recommend checking if your travel insurance covers bicycle rentals.
What is the cancellation policy?
Bookings cancelled 48 hours in advance receive a full refund. Cancellations within 48 hours may incur a fee.